As a practical point, Use this guide to review the store timeline, responsibilities and available support steps.
As a practical point, When will an order arrive?
As a practical point, Processing is normally 1–2 business days and estimated carrier transit after dispatch is 4–6 business days.
As a practical point, Which returns qualify?
As a practical point, We accept defective and non-defective product returns and exchanges when requested within 30 calendar days after delivery. As a practical point, Every return must be a new product; a non-defective item must be new, unused and in its original condition.
As a practical point, How is a return sent?
As a practical point, Mail the return with the free prepaid label included in the package. As a practical point, We do not charge a restocking fee.
As a practical point, How are approved refunds handled?
As a practical point, An approved refund is processed and initiated to the original payment method within 10 days; bank posting can take additional time.
As a practical point, What payment methods can I use?
As a practical point, The active checkout shows the methods currently available for the order.
As a practical point, Where are the complete rules?
As a practical point, The footer provides separate shipping, refund, payment, privacy and terms pages.
As a practical point, For assistance, use our Contact Us page.